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Join us today and discover how TemPlaza can transform your website!What are payment methods available to make purchase at your site?
There are two ways of making purchase at our site; namely: PayPal and bank transfer:
The fastest and easiest way to pay is making purchase through PayPal, where you have access to our site just after paying for the subscription chosen.
It is mentioned that in case you make purchase with eCheck, you have to wait a few days until it is completed. After this time, your subscription is activated but it takes some time to make it completed.
What is a QuickStart package?
What is exactly a QuickStart Installation provided on your template and how do i install it?
The QuickStart package included all the files needed to install joomla J!1.5 latest stable version, our template, components, modules and plugins, also the sql dump content included to set the template exactly like we show on the demo showcase.
QuickStart = (Joomla 1.5, Joomla 1.7 or WordPress) + template + components, modules and plugins + sql demo content.
How to install?
Just create a new database, unpack and upload all the files available inside of the quickstart folder to your joomla/wordpress website. Them make a normal joomla/wordpress installation and login into your administrator panel using "admin" as username and "your password define" as password.
Exact step by step quickstart installation process will be found here.
How to Join TemPlaza Template Club?
Firstly, you have to register at www.templaza.com in "Log in" section and by doing so, you have access to our free stuff, namely: extensions , modules.
But remember that you have to be a registered user to access it. If you want to get access to our templates, updates, you have to be our member. It means that after registering, you have to choose appropriate subscription plan which suits your needs and pay for a subscription given.
After making purchase, you immediately have access to our site.
Can I still use a template after my subscription expiration?
Yes, of course. The subscription enables you to have access to new templates , it does not limit the duration of usage of the templates.
How to renew / upgrade my membership?
Any existing TemPlaza member who wishes to renew a subscription upon expiration will be eligible for a 10% discount on Business and 15% discount on Developer plans. Personal Club memberships are not eligible for this discount.
After receiving an expiration e-mail where you can get to know that your subscription expires in 7 days, all you have to do is to buy another license and by doing so, a proper discounted amount to pay will be displayed. Please do remember: use the same log in data as with previous purchase to be able to get this discount.
How can I get a template if my membership expires before the latest template released?
Each customer is entitled to receive one template monthly within a subscription.
The exact date of the template release is not specified, therefore in the situation where a subscription expires before the template release, you have to contact our Customer Support and inform about your subscription expiry date.
You may do so by submitting a ticket to Billing and Account department or writing an e-mail to: support@templaza.com. Please, do remember to include at least your username or registration e-mail address so as it is possible to extend your subscription and give you a possibility to get this template.
I can't remember my username and password!
If you cannot remember your password but do remember your username and the email address you used to sign-up, please use the Contact form and ensure you include any information that might help track down your account. Such things as full name, email, username, etc. are especially helpful.
If I sign up and decide I don't want to use template, can I get my money back?
No! Once you have joined, you have full access to all the templates and we have no way to control whether you use the template or not. Please be sure to check out the information about the template and also evaluate the demo site to make sure you are comfortable before joining.
I want one template only, is that possible?
No, we have no capability to provide only one template. There is a 4-month membership option that is well-suited to this type of request. This gives you 4 months to use the resources available in the members-only forum to help you configure and modify your template as needed.
I have paid for my membership, how do I log in?
After you have successfully processed the payment via PayPal or bank transfer, your information is sent to our system and an account is created for you based on your information you previously provided. All what you need is to login to the member's only section of the site use login and password which were passed during the registration process.