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Unable to install

  1. Colin
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  3. TZ Plus Gallery
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  5. Monday, 04 September 2017
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Hi, hope you can help.
I'm trying to install in Joomla 3.7.5 , but i get this error message:

JInstaller: :Install: File does not exist /home/sites/http://muralsbyjenny.co.uk/public_html/tmp/install_59ad8fb720aab/languages/en-GB/en-GB.mod_tz_plus_gallery.ini

Thanks.
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Bao Bui Accepted Answer Pending Moderation
  1. Tuesday, 05 September 2017
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Dear Colin,

About the error rising with TZ plus galley installation, please follow this guide: Back-end >> Extensions >> Install >> upload package file (ZIP)
If you had done with this and the error is still there, please pose some threads in a new ticket here:
https://www.templaza.com/tz_membership/addticket.html
Then we can help you check from back-end. ( remember to send us your site and admin account as well)

Best regards,
Bao Bui

[attachment]upload_module.jpg[/attachment]
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Bao Bui Accepted Answer Pending Moderation
  1. Monday, 04 September 2017
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Hello,

Related to your problem, there are 2 proper ways that you can update or install Joomla 3.7.5.
1. you can update Joomla 3.7.5 directly from back-end: Control panel >> Maintenance >> Joomla updated (see attachment 1)
2. Like the same path, you also can install by uploading Joomla 3.7.5 full package there. (see attachment 2)
P/s: make sure that you had already downloaded Joomla 3.7.5 full package to your local computer.

Best regards,
Bao Bui
[attachment]Joomla3.7.5.jpg[/attachment]
[attachment]upload_joomla.jpg[/attachment]
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Colin Accepted Answer Pending Moderation
  1. Tuesday, 05 September 2017
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Thank you Bao Bui for your quick reply.

My Joomla version is actually OK. I am trying to install TZ Plus Gallery in to my site but I the error message.

Regards,
Colin.
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