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Hello, i have a little problem with small display screens . The trainer module on the home page is not displayed correctly (see screenshot)

can you help me?

Here a link to a screenshot: http://tinyurl.com/q35uer5

thx
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Mai Accepted Answer Pending Moderation
  1. Friday, 15 May 2015
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  3. # 1
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Hello,


Thanks for choosing our Young Fitness.
Pls send us your site, we will check then help you.


Thanks and Best Regards!
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Gerti Accepted Answer Pending Moderation
  1. Saturday, 16 May 2015
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  3. # 2
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Hello Star Mai, thanks for your response.

The same error is also on the preview page when they make the window smaller, the "Our Trainers" Plugin will no longer show up correctly.

http://demo.templaza.com/young-fitness/

thx for help
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Mai Accepted Answer Pending Moderation
  1. Tuesday, 19 May 2015
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  3. # 3
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Hello,


Okay, we check and see the problem here.
We will update this bug in the next version.
If you want to fix right now, pls send us your site and admin account via support@templaza.com.
We will check your site then help you to fix it.


Thanks and Best Regards!
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Gerti Accepted Answer Pending Moderation
  1. Wednesday, 20 May 2015
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  3. # 4
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Hi, i wait for update.

Thx for help
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Mai Accepted Answer Pending Moderation
  1. Wednesday, 20 May 2015
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  3. # 5
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Hi,

Okay, thank you for waiting us.

Best Regards!
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Gerti Accepted Answer Pending Moderation
  1. Sunday, 07 June 2015
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  3. # 6
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Hello,

can you please tell me how long it will take will published the update ?

thx
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Mai Accepted Answer Pending Moderation
  1. Sunday, 07 June 2015
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  3. # 7
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Hello,


Our developer has been updating the template and we will release in the coming time.
Please wait for us.


Thanks and Best Regards!
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Gerti Accepted Answer Pending Moderation
  1. Sunday, 05 July 2015
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  3. # 8
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3 weeks and 6 days later, i waiting and waiting :(
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Mai Accepted Answer Pending Moderation
  1. Monday, 06 July 2015
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  3. # 9
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Hello,


Our developer now has been checking the updated version before releasing it.
We're about to release the updated version in this week.
I'm sorry for this inconvenience and thank you for having waiting us.

After updating the template, if there is any difficulty, please contact us for help.


Thanks and Best Regards!
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Gerti Accepted Answer Pending Moderation
  1. Tuesday, 18 August 2015
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  3. # 10
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where can I download the update ?
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Mai Accepted Answer Pending Moderation
  1. Tuesday, 18 August 2015
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  3. # 11
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Hello,

Please follow this link https://www.templaza.com/tz_membership/download/1-joomla-template?limitstart=10
Click on the download button then choose the latest version and download it.
Please remember to log in your membership account first.

Thanks and Best Regards!
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Gerti Accepted Answer Pending Moderation
  1. Tuesday, 18 August 2015
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  3. # 12
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This version I have. This has the trainer module bug
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Mai Accepted Answer Pending Moderation
  1. Tuesday, 18 August 2015
  2. -
  3. # 13
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Hello,

If there is any problem, please create a ticket, send us your site and admin account and the problem here.

Pls follow this link if you bought the template on our site
https://www.templaza.com/tz_membership/addticket

and follow this link if you bought it on Envato
https://www.templaza.com/tz_membership/envato_addticket.html

We will check and help you.


Thanks and Best Regards!
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Gerti Accepted Answer Pending Moderation
  1. Wednesday, 19 August 2015
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  3. # 14
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Hello,

i think they did not understand me right. The problem is the same as in the first post (coach plugin displayed incorrectly at low monitor resolution). Star Mai posted for 1 month and 1 week the update will be checked before it published. It was unfortunately published anything yet :(
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Mai Accepted Answer Pending Moderation
  1. Wednesday, 19 August 2015
  2. -
  3. # 15
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Hello,

We would like to say sorry to you about everything.

Now, please create a ticket, send us your site and admin account, FTP address and account and the problem here.

Pls follow this link if you bought the template on our site
https://www.templaza.com/tz_membership/addticket

and follow this link if you bought it on Envato
https://www.templaza.com/tz_membership/envato_addticket.html

We will check and help you to fix in your site first.


Thanks and Best Regards!
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Andreas Lamp Accepted Answer Pending Moderation
  1. Wednesday, 02 September 2015
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  3. # 16
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I got the same problem.
Is there now a solution?
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Yenqq Accepted Answer Pending Moderation
  1. Wednesday, 02 September 2015
  2. -
  3. # 17
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Hello Andreas Lamp,
Thanks for contacting us.
Could you please tell us which version of template you are using?
If it is the old version, please update it to the latest one.
If you still get the problem, please create a ticket, send us your site and admin account, FTP address and account and the problem.

Pls follow this link if you bought the template on our site
http://www.templaza.com/tz_membership/addticket

and follow this link if you bought it on Envato
http://www.templaza.com/tz_membership/envato_addticket.html

We will check and help you.

Thanks and best regards!
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Gerti Accepted Answer Pending Moderation
  1. Thursday, 19 November 2015
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  3. # 18
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Hello,

i still have the problem with the trainer module. Today I but noted that it has been solved here:

http://demo.templaza.com/young-fitness-2/

what version it is here? I have latest version 1.9 installed from 06.06.2015. In this version, the problem not resolved. Or might solve the problem, at a clear new installation. Have made until now only update.

For comparison:

http://demo.templaza.com/young-fitness/?tf=1

In this demo, the trainer modul is still buggy with a small screen

Sorry for my bad English
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Mai Accepted Answer Pending Moderation
  1. Friday, 20 November 2015
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  3. # 19
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Hello,

Thanks for contacting us again.

About the problem here:

1. the link http://demo.templaza.com/young-fitness-2/ is the demo of the Word Press theme but not Joomla template.
You can check the Joomla demo here: http://joomla.templaza.net/fitness/

2. Currently, the latest one is version 2.0, so please update the template in your site to the latest version.
You can check the change log here:
http://www.templaza.com/item/young-fitness-v2-0-responsive-joomla-template-was-released/622.html

This article maybe helpful for you:
http://www.templaza.com/blog/how-to-update-templaza-joomla-template/190.html

After that, if there is any problem, please send us your site, admin account and the problem in the ticket.

Thanks so much for your time.

Best Regards,
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