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Failure to install on WordPress

  1. Rikki Nelson
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  3. Maniva
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  5. Tuesday, 09 February 2016
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So I've spent the money for this template and extended support. Yet lo and behold the template fails to upload and install from my WP admin panel (by uploading the zip file). After extracting the folder, I see lots of content and various themes, also in zip files. Anyway, there isn't any document or Read Me that addresses how to install this theme (which would be most useful) or if there is something special (like needing to extract the all-in-one template and then only uploading the specific sub-theme, perhaps?). With that said, can someone please help me with this? PS: I've uploaded other themes via this same WP install with no issues. Sooner would be better for assistance, please.
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Mai Accepted Answer Pending Moderation
  1. Friday, 12 February 2016
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Hello,

Thanks for choosing our product.
Also so sorry for this late reply.
Now we're on our Lunar New Year holiday so the support will be limited until Feb 15th.
Please accept our apology :)

About the prolem here, firstly you can follow the documentation here
http://templaza.com/docs/maniva
If there is any problem, you can create a ticket then send us your site and admin account.
We will help you when we're back to the office.

Thanks,
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