I recently tested the hikashop. I can't send a comment. The hikashop vendor suggested me to ask the template provider. Here is the picture that shows the problem they found: https://monosnap.com/file/mDRh8aJfjD0j7n8feOqKFmI6PB8KBb.
They gave some advice on that, you can check the attachment. I wonder where to rename it? And what the real problem might be? Would like to help me check it? Thank you so much.
Website url: https://www.worldedu.us/course-package/product/458-ap-chinese-special-package
You can test with this account: jny37@http://icloud.com/19950307