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Help me check one problem

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  6. Monday, 12 February 2018
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Hello,

I recently tested the hikashop. I can't send a comment. The hikashop vendor suggested me to ask the template provider. Here is the picture that shows the problem they found: https://monosnap.com/file/mDRh8aJfjD0j7n8feOqKFmI6PB8KBb.

They gave some advice on that, you can check the attachment. I wonder where to rename it? And what the real problem might be? Would like to help me check it? Thank you so much.

Website url: https://www.worldedu.us/course-package/product/458-ap-chinese-special-package
You can test with this account: jny37@http://icloud.com/19950307
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Bao Bui Accepted Answer Pending Moderation
  1. Wednesday, 21 February 2018
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Hello,

Can you please let us know which component you're using here?
This template only supports Jcomment, we can't help you to fix error with an unsupported component.

Best regards,
Bao Bui
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Edward Shih Accepted Answer Pending Moderation
  1. Friday, 23 February 2018
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Hi,

We use Hikashop. is there any way to fix it?
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Bao Bui Accepted Answer Pending Moderation
  1. Sunday, 25 February 2018
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Hello,

If you don't mind, add new ticket and send us admin account. Then our coder will help you check this issue more.
https://www.templaza.com/tz_membership/addticket.html

Best regards,
Bao Bui
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