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Template Meloul not working

  1. Wiktor Bednorz
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  3. Meloul
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  5. Tuesday, 24 February 2015
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  7.  Subscribe via email
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Hi, i have problem with LINK - Joomla 3.0.3
From 2 days do not see the template and nothing was changed.

Admin - woking.
Another template - working.

What could have happened?
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Mai Accepted Answer Pending Moderation
  1. Tuesday, 24 February 2015
  2. -
  3. # 1
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Hello Wiktor Bednorz,

Thank you so much for choosing our Meloul,
Please send us your site and admin account via support@templaza.com with this topic link.
We will check and help you.

Thanks and Best Regards!
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Nguyen Thi Nhung Accepted Answer Pending Moderation
  1. Tuesday, 24 February 2015
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  3. # 2
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Hi,
Please send us your admin account via our email "support@templaza.com".
We will help you.

Thanks!
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Mai Accepted Answer Pending Moderation
  1. Tuesday, 24 February 2015
  2. -
  3. # 3
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From 2 days do not see the template and nothing was changed.

Another template - working.


Hello,

Thank you so much for waiting for us.
About the problem here, what do you mean that ''Another template - working'' ?
We have checked your site at the back end but it is still okay, like you said.

We got the error from the host when accessing the link you sent us.
We think that you should contact your host to see if there is any problem here.

Then, if it still remains, we will continue to support you.

Thanks and Best Regards!
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Wiktor Bednorz Accepted Answer Pending Moderation
  1. Wednesday, 25 February 2015
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  3. # 4
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Default templates work, but not meloul. Hosting is all right.
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Mai Accepted Answer Pending Moderation
  1. Wednesday, 25 February 2015
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  3. # 5
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Hello,

We sent this problem to our developer and he has been checking your site.
It may take time so please wait for us.

Thanks and Best Regards!
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Mai Accepted Answer Pending Moderation
  1. Wednesday, 25 February 2015
  2. -
  3. # 6
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Hello,


Our developer has been checking your site.

There may be error on Joomla here.

Thus, please send us your FTP address and account.

We will check and help you.


Thank you!
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Wiktor Bednorz Accepted Answer Pending Moderation
  1. Sunday, 28 June 2015
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  3. # 7
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Hi, i have again a problem with a template. Page does not display again. Could you please help consultant?
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Mai Accepted Answer Pending Moderation
  1. Sunday, 28 June 2015
  2. -
  3. # 8
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Hello,


Pls create ticket and send us your site, admin account and tell us clearly about the problem.
You can check our support system here to get support.
http://www.templaza.com/blog/how-to-get-support-from-templaza/185.html


Thanks!
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simon steven obame Accepted Answer Pending Moderation
  1. Tuesday, 21 July 2015
  2. -
  3. # 9
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Hi, I installed the meloul template but it doesn't work. I mean every changes I make in the meloul
-default or meloul-RTL template doesn't work like when I replace the logo I can't save.
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Mai Accepted Answer Pending Moderation
  1. Wednesday, 22 July 2015
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  3. # 10
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Hello,


Thanks for contacting us.
Have you update your site to the latest version of Joomla?

If so, pls update your site to the latest version of the Plazart Framework to be compatible with it.
Then clear all cache and use CRTL+F5 to check your site again.

If there are still problem, please create a ticket, send us your site and admin account and the problem here.

Pls follow this link if you bought the template on our site
https://www.templaza.com/tz_membership/addticket

and follow this link if you bought it on Envato
https://www.templaza.com/tz_membership/envato_addticket.html

We will check and help you.


Thanks and Best Regards!
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