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TZ Services no save

  1. Alessandro
  2. -
  3. Weiss
  4. -
  5. Thursday, 30 July 2015
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Hi, I have a problem with the module TZ Services, does not save the items, can you help?
Thank You
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Mai Accepted Answer Pending Moderation
  1. Thursday, 30 July 2015
  2. -
  3. # 1
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Hello,

Thanks for contacting us.

About the problem here:

Could you pls tell us which version of the template layout, Plazart Framework, module TZ Service and Joomla in your site?
The problem need checking first.

Thanks and Best Regards!
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Alessandro Accepted Answer Pending Moderation
  1. Friday, 31 July 2015
  2. -
  3. # 2
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Hi, I installed the ultimate package starter in your site, joomla 3, installed it in a web space provisional and then move it, you find it http://www.phoenixshop.altervista.org
...
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Mai Accepted Answer Pending Moderation
  1. Friday, 31 July 2015
  2. -
  3. # 3
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Hello,

We checked and see that you have updated your site to Joomla 3.4.3.
Pls update the Plazart Framework in your site to the latest version to compatible with the latest version of Joomla.
Pls click on the button Download Zip at the end of the right sidebar in this link:
https://github.com/templaza/plazart

You can check this article for detail:
http://www.templaza.com/blog/how-to-update-templaza-joomla-template/190.html

After that clear all cache, use CTRL+F5 to check your site again.
Then contact us if there is any problem.

Thanks and Best Regards!
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Alessandro Accepted Answer Pending Moderation
  1. Friday, 31 July 2015
  2. -
  3. # 4
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Hi, I installed the update, but it does not work, I also emptied the cache but does not go
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Mai Accepted Answer Pending Moderation
  1. Friday, 31 July 2015
  2. -
  3. # 5
0
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Hello,

Please create a ticket, send us your site and admin account and the problem here.

Pls follow this link if you bought the template on our site
https://www.templaza.com/tz_membership/addticket

and follow this link if you bought it on Envato
https://www.templaza.com/tz_membership/envato_addticket.html

We will check and help you.


Thanks and Best Regards!
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Mark O Accepted Answer Pending Moderation
  1. Monday, 07 September 2015
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  3. # 6
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I have the same problem. I tried updating the Plazart master but it didn't work. What was the solution? I wish I knew where to edit the content in the database at least I could make that work but I cannot figure it out. Please help.
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Yenqq Accepted Answer Pending Moderation
  1. Monday, 07 September 2015
  2. -
  3. # 7
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Hello Mark O,
Thank you for contacting us.

About your problem, please create a ticket and send us your site, admin account and the problem.
Please follow this link if you bought the template on our site:
http://www.templaza.com/tz_membership/addticket

and follow this link if you bought it on Envato:
http://www.templaza.com/tz_membership/envato_addticket.html

Also, could you please tell us which Module ID gets the problem?
We will check and help you.

Thanks and best regards!
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Mark O Accepted Answer Pending Moderation
  1. Monday, 07 September 2015
  2. -
  3. # 8
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I opened the ticket.
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Yenqq Accepted Answer Pending Moderation
  1. Monday, 07 September 2015
  2. -
  3. # 9
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Hi,
Thanks for contacting us.
We have already replied to your ticket.
Please check it.

Thanks and best regards!
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