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Hello,

I have just discovered tz guestbook and I test it with Joomla 3.6.5.

I note two anomalies:
- When I receive the email after sending the message, the title is not included in the summary and instead, the name of the category is used (see attached image email.png),
- In Internet explorer 11 with Windows 10, the popup window for sending the message is largely hidden in the content div (this only happens with IE11) (see attached image ie11.jpg).

How to solve these problems?

The page is visible here:
http://www.raphaeletgino-voyance.fr/livre-d-or-temoignages-voyant-tarot-cartomancie-medium-encromancie-bordeaux-toulouse-paris#

Thank you.

Denis Huet

PS: I am French and I use Google translation … [attachment]email.png[/attachment] [attachment]ie11.JPG[/attachment]
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Iva Accepted Answer Pending Moderation
  1. Tuesday, 16 May 2017
  2. -
  3. # 1
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Undo
Hello,
Please disable this topic and send us your site and admin account via ticket, so only our team can see and check your site.
This way will show your admin account for everybody,so anyone can log in your site and make your site interrupt.

Thanks
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HUET Accepted Answer Pending Moderation
  1. Wednesday, 17 May 2017
  2. -
  3. # 2
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Undo
I do not understand your answer. The above message gives you the address of the site joomla (just go to http://www.raphaeletgino-voyance.fr/administrator to display the login page) and it contained the login and the password (by mistake, actually).
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Iva Accepted Answer Pending Moderation
  1. Wednesday, 17 May 2017
  2. -
  3. # 3
0
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Undo
Hello,
you have send us your site and admin account here, so maybe someone has the bad idea and they can log in and make your site interrupt. So please clear your topic immediately.

Thanks,
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HUET Accepted Answer Pending Moderation
  1. Thursday, 18 May 2017
  2. -
  3. # 4
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Votes
Undo
I sent a ticket yesterday to your support explaining exactly the same and, for any answer, I get this message:
"You're a free member now. And your license is temporarily expired, so please renew it to get further supported from us."
We are still very far from the solution.
I'm giving up. Your operation really does not get to get an effective answer to solve the problem with tz guestbook. I will look for another extension.
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Iva Accepted Answer Pending Moderation
  1. Thursday, 18 May 2017
  2. -
  3. # 5
0
Votes
Undo
Hello,
Please accept our sincere apologies for this inconvenience.
when you create ticket on our site,please add your license.So our team can determine it expired or not then we can help you. This extension for free so we can't support free.

Thanks,
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