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I have tz-guestbook installed on two sites http://www.johnbrownfarms.com and http://www.racemamr.com. It works fine on the jbf site, you can add a guest book entry. On the race mamr site, I go to the guestbook page, select the category (i've tried them all) and click to add an entry. I fill out the form and hit submit and nothing happens. It just sits there. I have errors turned off on the site, but if I turn it on in debug mode, i get the following errors:

Notice: Trying to get property of non-object in /home1/naked/public_html/http://RaceMAMR.com/components/com_tz_guestbook/router.php on line 139

Anything I should look at?
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Johnnie Brown Accepted Answer Pending Moderation
  1. Sunday, 19 April 2015
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  3. # 1
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Looking at developer tools in chrome, when I load and submit a entry, i get the following:

Uncaught TypeError: Cannot read property 'apply' of undefined jquery.masonry.min.js:10(anonymous function) jquery.masonry.min.js:10
POST http://www.racemamr.com/guestbook/index.php?option=com_tz_guestbook&view=guestbook&task=add&Itemid=143 500 (Internal Server Error) jquery.min.js:6
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Mai Accepted Answer Pending Moderation
  1. Monday, 20 April 2015
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  3. # 2
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Hello,


We have check your site http://www.racemamr.com/guestbook/ but see no Guest book component here.
Have you turn it off?


Thanks and Best Regards!
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Johnnie Brown Accepted Answer Pending Moderation
  1. Tuesday, 21 April 2015
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  3. # 3
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Yes, sorry. I was trying to clear up a bunch of jquery conflict issue on the new site. Those are all fixed now and trying to get the guestbook to work now. It's back on the guestbook page and when you try to submit a message you get the error I mentioned above. I have your module on my other site and it works fine.

I have tried uninstalling and reinstalling it.

Johnnie
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Mai Accepted Answer Pending Moderation
  1. Tuesday, 21 April 2015
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  3. # 4
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Hello,


We have create am account to test the TZ Guest book in your site.
And we can not submit it.
Thus, please send us your site, admin account and this topic link via support@templaza.com.
We will check and help you.


Thanks and Best Regards!
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Mai Accepted Answer Pending Moderation
  1. Thursday, 23 April 2015
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  3. # 5
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Undo
Hello,


Please check your site again.
The error here may be caused by the Joomla update progress.
Please reupdate Joomla for your site.
Then, if there is any difficulty, please contact us for more help.


Thanks and Best Regards!
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Johnnie Brown Accepted Answer Pending Moderation
  1. Thursday, 23 April 2015
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  3. # 6
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joomla was updated to 3.4 immediately after installing joomla for this instance. Everything else works fine. What directories and tables need to be removed to fully remove your guestbook so I can do a fresh install of it.
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Johnnie Brown Accepted Answer Pending Moderation
  1. Thursday, 23 April 2015
  2. -
  3. # 7
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I completely uninstalled and checked to make sure tables and files were removed to the best of my knowledge and reinstalled a fresh downloaded copy. I get the exact same problem.
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Nguyen Thi Nhung Accepted Answer Pending Moderation
  1. Friday, 24 April 2015
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  3. # 8
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Hi,
We will check it again.
However, you need to wait till April 29th.
Because Our office is closed for Viet Nam Independence Day from April 24th, 2015 to April 29th, 2015. During this time our support will be limited. This means we will just support simple problems. All complicated problems will be solved after April 29th, 2015 when we are back to work.

Thanks!
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Mai Accepted Answer Pending Moderation
  1. Monday, 04 May 2015
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  3. # 9
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Hello,

Thank you for waiting us.
Have you solve the problem now?
If not, please send us your site and admin account as well as this topic link via support@templaza.com.
We will check and help you.


Thanks and Best Regards!
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