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Hi. I got the problem after purchasing your Template and setting em up.

when i choose video background i works perfectyl on any desktop.
but on ipad it wont show a fallback image. it only show the grey overlay and in the left upper corner

Play
Curent Time 0:00
Duration Time 0:00
Remaining Time -0:00
Loaded 0%
Pregress 0%
.....

it doesnt show ny background picture as i know ipad wont support video background.

another problem i decided to use Image Slide Backstretch that also works on Ipad.
but if i use a mobile like iphone 6 and it switches to the small menu button in the right corner then there is another problem. when i open the menu the image slide background stops and leaves grey.
also i can scroll to the sides after that. the slider only works on the startpage scrolled all up.

i can also reproduce the problem when i make the browser real small like a phone then there is the same problem.

i tried to find out the faulty code in the files as i also edited some of the code for my personal preferences but couldnt find the problems.

the sitename is http://www.kingskins.de
if u want to try out let me know i would give u an account as my site is disabled until finished!

with best regards
Florian
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Florian Vater Accepted Answer Pending Moderation
  1. Monday, 08 December 2014
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first problem with the menu that disable and damage the slider after a a button is clicked i solved with

left: 0px; top: 0px; overflow: hidden; margin: 0px; padding: 0px; height: 453px; width: 642px; z-index: -999999; position: fixed;

at the .backstretch part in template.css :-)

after i clicked a menu item the position: fixed was missing when i checked the code on the rendered webpage.

now that works fine...

the coolest thing would be a video background on desktop computer browser and the imageslide backstretch on mobile devices and Tablets...

any ideads ?
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Nguyen Thi Nhung Accepted Answer Pending Moderation
  1. Monday, 08 December 2014
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Hi,
Please send us your admin account via our email "support@templaza.com".
We will have check the problem "the coolest thing would be a video background on desktop computer browser and the imageslide backstretch on mobile devices and Tablets...".

Thanks!
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Florian Vater Accepted Answer Pending Moderation
  1. Tuesday, 09 December 2014
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i wrote an email to you.. with my account data..

maybe you can take a look you will see that i changed a lot of things from the template that it fit for my usage.

maybe u got an idea how to place a video in background on desktop browser and the backstretch image slider from TZ_multi_slide on the tablets and mobiles like it is now.

the damaged menu is fixed thats cool for now!
as soon as i complete the setup and code i would like to start to fill it with contet untill christmas...

also can you take a look on the Recaptcha for the contact. its quit ok but i cant scale it a bit for small screens wich are not in landscape mode. a bit of the recaptcha isnt shown then.

greets
Florian :)

if you have to change something at te /default/template.css let me know because i made a lot of changes there and it would be gone if you change there something but i saved it on my desktop for now as a backup!
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Florian Vater Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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Oh as i see you are working on it at the moment ? you switched to video :-)

but on ipad is the that error with the player data i posted at the first post..

would be so cool if there could be the video BG on desktop computers and backstretch on ipad and smartphones.. but i dont know if that is possible anyway.

Florian
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Nguyen Thi Nhung Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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Hi,
We have checked it since this morning.
We can't find the reason.
What did you change in the code?
Please tell us so that we can check easily.

Thanks!
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Florian Vater Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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i changed nothing special to that video stuff.. i made only some settings in the template.css

i attached it to that poste here..

the video works fine on desktops.
is there a chance to see what device is looking at the page and use the backstretch setting in module for tablets and smartphones and the video background on desktops ?
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Florian Vater Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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file
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Nguyen Thi Nhung Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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Hi,
Our developer checked this problem on both desktop and tablets and mobiles for our site on demo and our site on local.
Both are normal ( video will be shown on desktop and use the backstretch setting in module for tablets and smartphones when select "video" in the tab "Advanced" of the module".)
We have spend the whole morning on checking this problem.

Thanks!
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Florian Vater Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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yes on your demo video is playing on desktop computers.
but on tablets it shows the fallback image only. no image slides then.

so my idea was to see video on desktop and slide on tablets. but there is no chance to switch modules for each kind of device. else i would make the fullslide module with video and another for the backstretch.
but how to enable the right one on the right device.. dont know if there is any chance to
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Nguyen Thi Nhung Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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Hi,
It is impossible to to see video on desktop and slide on tablets..
Currently, Our template supports video is playing on desktop computers.
but on tablets it shows the fallback image only.
Do you see?

Thanks!
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Florian Vater Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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the problem is that the fallback image isnt working it shows the player with those errors...

anyway i will switch to the backstretch image slider then. that works on all devices..
even when the video is quit cool
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Nguyen Thi Nhung Accepted Answer Pending Moderation
  1. Wednesday, 10 December 2014
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Hi,
We have not found the reason why the fallback image isn't working.
We will try to check it.
Please wait us.

Thanks!
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