TemPlaza, the website built and improved by TemPlaza., JSC. We supply templates and other qualified applications on Joomla and WordPress.
How to Get Support from TemPlaza
Hi all our dear customers!
Thank you very much for having accompanied with us. And today in this post, we will help you to be clear about how to get our Support Service.
TemPlaza is becoming one of most popular Web Design companies in the World. And our product has been approved on many popular Market Places as Envato, Mojo Market Place and Creative Market.
It should be noted that only the products on the domains above are legal and supported by TemPlaza. Currently, we have systems to support the customers bought products on TemPlaza.com, ThemeForest.net and CodeCanyon.net.
1. Customers on TemPlaza.com
When buying the products on TemPlaza.com, after loggin our site, you can create ticket on the SUPPORT/MEMBERSHIP. Also, please remember to complete the License Activation, Membership Profile and Domain Registration.
2. Customers on Envato.com
For the customers buying the products on these domains, you can need to register then login and create ticket on the SUPPORT/ENVATO CLIENT. It should be entered your purchased code and complete the License Validation in your profile.
3. Customers on MojoMarketPlace.com and CreativeMarket.com
At this time, TemPlaza still hasn’t had the support system for the customers buying products on MojoMarketPlace.com and CreativeMarket.com. Therefore, the customers here can create ticket on SUPPORT/MEMBERSHIP or get our support via email
4. For simple problems
Besides, with the simple problems, the customers can create a new topic in our forum SUPPORT/FORUM or chat with us in the ZOPIM.
5. Other Problems
With the problems unrelated to the products, please send us via email
Above are our main support systems including:
- Membership Ticket system for TemPlaza Membership
- Envato Client Ticket system for customers from ThemeForest.net, CodeCanyon.net
- Ticket system and email for customers from MojoMarketPlace.com and CreativeMarket.com with product license
- Forum and Zopim for simple problems
After reading this article, we hope that from now on, you will not confuse about how to get TemPlaza Support any more.
Thanks for reading!