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How to Get Support from TemPlaza

Category: Tutorials Written by Mai / June 26, 2015
How to Get Support from TemPlaza

Hi all our dear customers!

Thank you very much for having accompanied with us. And today in this post, we will help you to be clear about how to get our Support Service.

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Hi all our dear customers!

Thank you very much for having accompanied with us. And today in this post, we will help you to be clear about how to get our Support Service.

TemPlaza is becoming one of most popular Web Design companies in the World. And our product has been approved on many popular Market Places as Envato, Mojo Market Place and Creative Market.

If you want to get our products, you can find them easily on TemPlaza.com, Envato.com including ThemeForest.net and CodeCanyon.net, MojoMarketplace.com and CreativeMarket.com.

It should be noted that only the products on the domains above are legal and supported by TemPlaza. Currently, we have systems to support the customers bought products on TemPlaza.com, ThemeForest.net and CodeCanyon.net.

1. Customers on TemPlaza.com

When buying the products on TemPlaza.com, after loggin our site, you can create ticket on the SUPPORT/MEMBERSHIP. Also, please remember to complete the License Activation, Membership Profile and Domain Registration.

2. Customers on Envato.com

Currently, on Envato.com, we have product on CodeCanyon.net and ThemeForest.net including TEMPLAZA for the non-exclusive products and PLAZART for exclusive products only sold on ThemeForest.net.

For the customers buying the products on these domains, you can need to register then login and create ticket on the SUPPORT/ENVATO CLIENT. It should be entered your purchased code and complete the License Validation in your profile.

3. Customers on MojoMarketPlace.com and CreativeMarket.com

At this time, TemPlaza still hasn’t had the support system for the customers buying products on MojoMarketPlace.com and CreativeMarket.com. Therefore, the customers here can create ticket on SUPPORT/MEMBERSHIP or get our support via email This email address is being protected from spambots. You need JavaScript enabled to view it.. However, at first, the license for the products on these markets must be supplied.

4. For simple problems

Besides, with the simple problems, the customers can create a new topic in our forum SUPPORT/FORUM or chat with us in the ZOPIM.

5. Other Problems

With the problems unrelated to the products, please send us via email This email address is being protected from spambots. You need JavaScript enabled to view it..

CONCLUSION:

Above are our main support systems including:

- Membership Ticket system for TemPlaza Membership

- Envato Client Ticket system for customers from ThemeForest.net, CodeCanyon.net

- Ticket system and email for customers from MojoMarketPlace.com and CreativeMarket.com with product license

- Forum and Zopim for simple problems

- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

After reading this article, we hope that from now on, you will not confuse about how to get TemPlaza Support any more.

Thanks for reading!

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About The Author


Mai

Hi!

My name is Mai. I'm a member of Support Team in TemPlaza. I'm living in Ha Noi city.

I love reading books :3 We really hope that our blog is informative and helpful for you :)

Have a nice day :)