TemPlaza's 2020 review and upcoming plan for 2021

We've been through a hard time during 2020 and thank you so much for being accompanied by us, as well as your great support. Let's say goodbye to 2020 and welcome the new year of 2021 with better things. Looking back to the old year, the team was working so hard to finish featured projects, develop stunning templates, and provide important updates for premium products of both Joomla and WordPress. Today I would like to highlight all the points completed the whole year and plan for 2021.

I. Hightlight some achievements in 2020

1. New Products

In 2020, we have already released not too many new items because the team decided to upgrade current products and make improvements for a better user experience. For Joomla templates, we've recently released a fresh and functional Joomla template for the education field since the mid of December. You can easily find it as below.

Educab is a brand-new Joomla template exclusively designed for any educational websites like courses, school, college, university, or academic institutions. It was developed to bring a fully-functional solution for the sake of online learning, so you'll find it super easy to manage online courses, subjects, and delivering learning materials.

2. Premium Joomla Templates Updated

For the purpose of improving user experience, we focused on upgrading featured Joomla templates to a better framework, bootstrap 4 compatible, CSS optimized, responsive design, 100% built with SASS, retina-ready, multiple header layouts, custom code, and compatible with most of the popular extensions like SP Page Builder, EasyBlog, EasySocial, EasyDiscuss, Kunena forum, Hikashop, TZ Portfolio+, Acymailing, and so on.

1. Jollyany - Multi-Purpose Joomla Template
2. New Age - Creative Agency Joomla Template
3. Justice - Law Firm Joomla Template
4. Construction - Building & Architect Joomla Template
5. MeetUp - Conference Event Joomla Template
6. Charity - Nonprofit, Fundraising Joomla Template
7. Fashion Semona - Creative Joomla Template
8. Foodz - Restaurant, Spa & Salon Joomla Template
9. Eventory - Festival, Event Joomla Template
   
10. Everline - Wedding Joomla Template
11. Musika - Music Festival & Band Joomla Template
12. Profiler - Personal Blog Joomla Template
    

Jollyany - All In One Joomla Template 

Interestingly, those templates were not only updated, but they were also perfectly integrated into Jollyany like sub-templates. According to that, Jollyany allows you to import the demo content of all integrated items, and update them with just one-click. What an easy process!

3. Premium WordPress Themes Updated

3.1. New Demo Import Tool

In 2019, One-click installation method was introduced in our theme so that customers could import demo content in just 1 click. However, with this method, it takes a long execution time to import all heavy demo content, especially when the network connection is not fast enough, which may lead to the failure of importing dummy content. That's why in the 2020, we've decided to apply a new import tool called Plazart Installation plugin. 

Plazart Installation plugin allows customers to select their favorite home skin and other content such as slides, widgets, theme option and default content (blog posts). By this way, customers can save a lot of waiting time and avoid importing abundant content that they don't need to use. 

3.2. Frequent update of premium plugins

As you know, most of our themes are built and compatible with lots of premium plugins including WPBakery Page Builder, Revolution Slider, TZ Plus Gallery and Progress Car Dealer. That's why we frequently keep these plugins up-to-date by including the latest plugin versions in theme packages. By this way, our customers can update these plugins and make use of new plugin features as well as prevent their website from any unexpected security problems.

3.3. WordPress Themes Updated 

Additionally, for each theme, we have added suitable fixes and improvements which help us improve both theme UX and UI. Let's go into details.

Autoshowroom

Interiart

Aventura 

Meetup 

Nightclub 

4. Customer Support

VIP Ticket System 

When you purchase and use our product, you might encounter technical issues. However, we're always here to help you figure them out as soon as possible. For us, customer support takes a high priority over any other issues. In 2020, we successfully implemented the VIP support ticket system right off the forum channel which is not simply a public place to post a thread, but a private area for you to provide protected information without worries. The forum is connected with your Envato account, which enables you to log in and open your tickets anywhere and anytime. 

Other Support Channels 

Besides the ticket system, we also provide customers with dedicated solutions to get assisted with our products like Messenger chatbox, and Emails. Our support team did hard work to address all the issues you faced, so you could use the purchased products with no hassle. 

II. TemPlaza's plan for 2021

• New products: in the new year 2021, we promise that there are many more Pro products released frequently every month with modern designs and powerful features, so you'll take great delight in using them. 
• Update Products: Not only releasing new products, updating current items plays an important task in the to-do list. Providing a regular update and fixing bugs will be certainly implemented weekly, and monthly to ensure the best experience with every product.
• Customer service: We'll pay more attention to providing 24/7 support to your queries, even though you're living in a different time zone, we promise to give you a faster response to all your questions and help you fix any problems with products as the soonest as possible on all support channels.
  
• Partnership program: strengthening the partnership will one of our focuses in the new year. Being a good partner with some of the most popular developers is the way we enhance our products' quality to meet the requirements of users like TZ Portfolio, Hikashop, StackIdeas (EasyBlog, EasySocial, EasyDiscuss, Komento), JoomDev (Astroid Framework), and many more. 

III. In summary

We have been through and achieved many things in 2020 and 2021 with full of opportunities and challenges are awaiting not for TemPlaza. However, we will try our best to bring you qualified products and the best service ever. Thank you for your endless support and happy new year!