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  1. Leonardo Soto
  2. Start
  3. Tuesday, 26 August 2014
  4.  Subscribe via email
how can i set up video background, it is possible with a youtube video? i tried many configurations but i couldnt make it work
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Nguyen Thi Nhung
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Hi,
Thank you for using our product!
It is impossible for you to set up video background with a youtube video.
You can set up video background with types ( mp4 & ogv).

Note: You need to upload both mp4 and ogv.

Currently, our product has not supported this feature. However, we will consider this idea to update our products in the near future.


Thanks and best regards!
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  1. more than a month ago
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  3. # 1
Leonardo Soto
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Thank you, regards
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  3. # 2
Nguyen Thi Nhung
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Hi,
You're welcome.
If you have any problem, please contact us.
We will help you.

Thanks and best regards!
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  1. more than a month ago
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  3. # 3
Leonardo Soto
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sorry i ve tried with both videos demo, 1.mp4 and 1.ogv, i ve changed "Item Type" from image to video. and i only see an error "no item"
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  3. # 4
Nguyen Thi Nhung
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Hi,
Thank you for using our product.
We are going to check your problem.
We are going to inform you as soon as possible,
Currently, we are having a National holiday.
Please wait us until September 3rd.

Thanks and best regards.
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  1. more than a month ago
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  3. # 5
Nguyen Thi Nhung
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Hi Leonardo Soto,
Could you please send us your admin account via our email "support@templaza.com"?
We will help you.

Thanks and best regards!
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  1. more than a month ago
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  3. # 6
Leonardo Soto
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thank you email sent
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  3. # 7
Nguyen Thi Nhung
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Hi,
Thank you for your using product.
We have checked your problem.
In the module "TZ Multi Slideshow - Video", you must select "Video" for alternative layout in the tab "Advanced".
You can see the picture.


Thanks and best regards!
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  1. more than a month ago
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  3. # 8
Leonardo Soto
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solved, thank you very much
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  3. # 9
Nguyen Thi Nhung
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Hi,
Thanks for using our product.
If have any problem, please contact us.
Please vote for our product if you purchase our product on Themeforest.
We truly appreciate.

Thanks and best regards!
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  3. # 10
Małgorzata
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Hello, I have problem with multi slideshow, how can i add video background ?
I do everything, I select "Video" for alternative layout in the tab "Advanced", but i dont see when can i chose video? In tab" supersized options" is only for chose " Mp3 file" and "Ogg file" and one more if i on this module on my webside is "error" called Error 1064 ( how looks is in attached )
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  3. # 11
Mai
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Hello,

Thanks for choosing our product and sorry for this inconvenience.

About the problem, please create a ticket and send us admin account, the module id and the page including it.
We will check it first then can help you.

Thanks and Best Regards,
Mai
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  1. more than a month ago
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  3. # 12
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