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  1. Wiktor Bednorz
  2. Meloul
  3. Tuesday, 24 February 2015
  4.  Subscribe via email
Hi, i have problem with LINK - Joomla 3.0.3
From 2 days do not see the template and nothing was changed.

Admin - woking.
Another template - working.

What could have happened?
Comment
There are no comments made yet.
Mai
0
Votes
Undo
Hello Wiktor Bednorz,

Thank you so much for choosing our Meloul,
Please send us your site and admin account via support@templaza.com with this topic link.
We will check and help you.

Thanks and Best Regards!
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 1
Nguyen Thi Nhung
0
Votes
Undo
Hi,
Please send us your admin account via our email "support@templaza.com".
We will help you.

Thanks!
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 2
Mai
0
Votes
Undo

From 2 days do not see the template and nothing was changed.

Another template - working.


Hello,

Thank you so much for waiting for us.
About the problem here, what do you mean that ''Another template - working'' ?
We have checked your site at the back end but it is still okay, like you said.

We got the error from the host when accessing the link you sent us.
We think that you should contact your host to see if there is any problem here.

Then, if it still remains, we will continue to support you.

Thanks and Best Regards!
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 3
Wiktor Bednorz
0
Votes
Undo
Default templates work, but not meloul. Hosting is all right.
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 4
Mai
0
Votes
Undo
Hello,

We sent this problem to our developer and he has been checking your site.
It may take time so please wait for us.

Thanks and Best Regards!
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 5
Mai
0
Votes
Undo
Hello,


Our developer has been checking your site.

There may be error on Joomla here.

Thus, please send us your FTP address and account.

We will check and help you.


Thank you!
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 6
Wiktor Bednorz
0
Votes
Undo
Hi, i have again a problem with a template. Page does not display again. Could you please help consultant?
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 7
Mai
0
Votes
Undo
Hello,


Pls create ticket and send us your site, admin account and tell us clearly about the problem.
You can check our support system here to get support.
http://www.templaza.com/blog/how-to-get-support-from-templaza/185.html


Thanks!
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 8
simon steven obame
0
Votes
Undo
Hi, I installed the meloul template but it doesn't work. I mean every changes I make in the meloul
-default or meloul-RTL template doesn't work like when I replace the logo I can't save.
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 9
Mai
0
Votes
Undo
Hello,


Thanks for contacting us.
Have you update your site to the latest version of Joomla?

If so, pls update your site to the latest version of the Plazart Framework to be compatible with it.
Then clear all cache and use CRTL+F5 to check your site again.

If there are still problem, please create a ticket, send us your site and admin account and the problem here.

Pls follow this link if you bought the template on our site
https://www.templaza.com/tz_membership/addticket

and follow this link if you bought it on Envato
https://www.templaza.com/tz_membership/envato_addticket.html

We will check and help you.


Thanks and Best Regards!
Comment
There are no comments made yet.
  1. more than a month ago
  2. Meloul
  3. # 10
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