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Created: Wednesday, 28 September 2011 11:07

How can I get a template if my membership expires before the latest template released?

Each customer is entitled to receive one template monthly within a subscription.

The exact date of the template release is not specified, therefore in the situation where a subscription expires before the template release, you have to contact our Customer Support and inform about your subscription expiry date.

You may do so by submitting a ticket to Billing and Account department or writing an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.. Please, do remember to include at least your username or registration e-mail address so as it is possible to extend your subscription and give you a possibility to get this template.