/ October 17, 2017

VIP Support is a premium service that aims to provide a more extensive and comfortable technical support experience for our customers.

The most important features of VIP support are:

  1. Rapid response to any technical queries, with lower waiting time than the support forum (usually from 1 to 6 hours for standard queries; for complex issues addition time may be required).
  2. all questions are submitted as tickets, so there is a log of communication. This helps to prevent confusion and lets you keep track of all replies; extremely useful if you've covered multiple issues over several responses and need to follow the solution from the start. This system also allows us to track response time, employee performance and customer satisfaction so that we can continually find ways to improve our service.
  3. Wider, more in-depth customer support. With VIP Support our developers will assist you with:
    • quickstart package installation / simple package installation
    • minor custom work such as changes to the structure of the page, modifications to the appearance of specific template elements, adjustments to page structure etc...
    • consult on more complex configuration issues and performance and design queries.

/ October 4, 2012

Your use of the Work, under the Single License, is subject to the following conditions:

  1. You are allowed to download from our site during your product period: 12months.
  2. You may use template on unlimited domains on any page. If needed, you can test templates on subdomains.
  3. You may use the Work alone or you may incorporate the Work into another work you are creating.
  4. You must not directly or indirectly license, sub-license, sell or resell the Work, or redistribute the Work alone (even for free), or offer to do any of these things. All of these things are referred to as Resale.
  5. You may use the Work in a work which you are creating for your own purposes or for your client who has asked you to create it.
  6. You must not incorporate the Work in a work which is created for Resale by you or your client.
  7. If the Work is used or incorporated in a work there is no restriction on the number of copies of that work that can be reproduced and distributed (provided the use/incorporation remains a single application and the copies are not for Resale).
  8. Notwithstanding the restriction on Resale, if you acquire the Work on behalf of your client you may recoup from your client the cost of acquiring the Work.
  9. Single License can not download PSD Source.

/ September 28, 2011

Till this moment, there are several ways you can get support from our staff, namely:

  • Support Forum.

    When being our member, you have access to our forum where you can post your problem and get support to solve it.

  • Support Desk System

    It includes two supporting systems: the Ticket system, by submitting a ticket about your problem to us, member will receive answer to the problem. It is also fast and easy to check whether your problem has been solved and how it is fixed.
    The second worth-mentioning supporting system is FAQ includes a lot of useful information to be found.

  • E-mail

    It is also possible to e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. in order to ask them for help.


/ September 28, 2011

 At this time, we do not have affiliate program and we are not planning to implement it in the nearest future.